Re: DMP Hoovers

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

You've got to be overlooking something or scrambling the program
somehow...I've been using DMP for 10+ years and never had probs like your
experiencing.

If you're on service or repair status you're not a full dealer yet...and you
pay higher pricing.

What happens if you power down completely for 20 sec or so, then power up,
then short J16 ?


"Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
news:fuidne1zP_lqhd3eRVn-gw@xxxxxxxxxxxxxxx
|
| "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:6rI%e.138$Mx2.11117@xxxxxxxxxxxxxxxxxx
| > What does Ademco tell  you when you want a panel unlocked? or dsc or
radx
| > or
| > napco?
| > and then what does Jim say?
| >
| > There's always a way (almost always anyway).
| >
|
|
| Actually these boards aren't locked out.  I have the dealer code from the
| original installer.  They lock up and quit working.  I never get the
chance
| to enter the code.  They just die.  DMP has me measure the voltage across
a
| couple of the leads and then they pronounce the processor locked up.  Not
| locked out.  They say the board must be replaced.  I replace it with
another
| brand.  I am a servicing dealer so I can buy replacement boards, but the
| lack of cooperation or support I have received along with other behavior
has
| caused me to eat the extra cash to put in something else a little better
and
| more flexible when that happens.  In fact tech support is the only part of
| the company where I have received decent support from them.  They can't
tell
| me why this happens though or what can be done to prevent it.  The tech
guys
| just go, "well sorry."
|
| --
| Bob La Londe
|
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