Re: Firelite MS5024UD

["Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx>]

Firelite claims the number one cause of panel lockups where lines stay
siezed are the CS receiver.  They want to know what brand model and
revisions CS receivers the panel is calling into.


"Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
news:1128980965.d4efe6be779881e82ba5281c1ad6fa8c@xxxxxxxxxxx
> Firelite MS-5024UD
>
> We have had a couple recurring problems with this system.
>
> It went into alarm once just after installation indicating an alarm with a
> single pull station.  The pull station had not been activated and there
> was
> nothing wrong with the wiring to it.
>
> At one time it locked up and locked up one of the phone lines regularly.
>
> Firelite told us we needed a new EPROM for it which we got and installed.
>
> We have had no problems for several months until about 3 days ago.
>
> The system for no apparent reason went into alarm.  It did not send any
> signals.  When I sent a service tech to the site the following day there
> was
> nothing showing on the display, but the bell circuit was still buzzing
> weakly.  None of the devices had been tripped.  It had locked up the phone
> lines and the customer had unplugged the phone line jacks to clear up
> their
> lines for use.  The panel appeared to be locked up.  He powered down and
> powered back up the system and it appeared to operate correctly.
>
> By looking at my central station record it appears to have had its
> malfunction between the first and second auto test signals that it sends
> every night.
>
> I have not been back over the to do a complete test on the system, but it
> is
> reporting auto test signals properly now.  I received a call from the fire
> department today.  They want me to send them a letter guaranteeing this
> system will work.  I can't do that because is not the first time this
> panel
> has locked up.
>
> Power seems to be fine.  Phone lines appear to be fine.  What do I do.
> I am getting very frustrated with this system.  I am ready to rip it out
> and
> install something else in its place.  Everything is installed correctly
> and
> when we check everything its all hooked up correctly and tests out
> properly.
>
> There are only a handful of devices on this system.  Its very easy to test
> each circuit.  There are:
>
> Sprinkler flows and tampers
> One smoke detector
> One bell
> One pull station
>
> The Security Consultant
> Bob La Londe - Owner
> 849 S Ave C
> Yuma, Az 85364
>
> (928)782-9765 ofc
> (928)782-7873 fax
>
>