Re: Magnum Alert 900 and Touch Tone Dialing

["R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx>]

At the moment, this whole business of alarms using VoIp is a bit of a
circular argument. No doubt that a solution of some sort will be found (or
invented), but something tells me not in time for those people who need it
now.

On the other hand, I have to wonder about the wisdom of giving up a land
line to save $20 a month, knowing your alarm won't work properly on the VoIP
connection. I doubt many businesses would do such a foolish thing but it's
many of the residential consumers who definately will.

I don't know what the answer is, but I do know what the answer currently
isn't. If you come up with anything let us know; however, for the moment,
I'm simply going to follow ADT's advice (hmmm.....I do see the irony of that
statement coming from me....:)))

RHC

"Robert L Bass" <robertlbass@xxxxxxxxxxx> wrote in message
news:9f2dnVCKDPw5ot7enZ2dnUVZ_sudnZ2d@xxxxxxxxxxxxxx
>> Yes, I've seen the Next Alarm writeup. Seems
>> it might be a solution; however, it's not
>> available in Canada...
>
> It's probably a safe bet that some enterprising Canadian firm will come up
> with a similar program.  Their business model looks like it should be
> quite remunerative.
>
>> I hope that things do improve with VoIP to the
>> point where it is genuinely usable with alarm
>> panels...
>
> I expect it will be the other way around.  As more and more commercial and
> even residential customers switch to VoIP alarm dealers will start asking
> manufacturers for VoIP compatible control panels.  That's what drives the
> industry and that's where the solutions will be found.
>
> Sending data over the Internet, whether analog through VoIP or straight
> digital, is a relatively simple matter.  The tough part (for now) is
> maintaining circuit integrity.  As has already been noted, there really
> isn't any way to be sure that the signal will get through.  But when you
> think about it, that problem is also present with POTS line signalling.
> There's no way to be 100% certain that a customer's telephone line won't
> be cut or simply fail.
>
>> It's no solution at all to simply dismiss the
>> problem, although quite honestly, at the
>> moment, a land line IS the only solution if
>> you want reliability as part of your alarm
>> communication connection...
>
> Well, yes and no.  Clearly, POTS is more reliable than VoIP but it is far
> from 100% secure.  Phone lines can and do fail due to storms, tampering,
> etc.  They're better than VoIP in that they don't require premises power
> to operate but they can be circumvented with very little effort if the
> thief wants.
>
>> ADT have a greater vested interest than anyone
>> here due to the sheer size of their customer base,
>> and they say quite bluntly, no connection over
>> VoIP is currently acceptable.
>
> That's because they don't sell anything that can reliably send signals to
> their CS over a VoIP connection.  Saying ADT can't do it is not the same
> as saying that it can't be done.
>
>> If you do find a solution to the issue, please let
>> us know how it works out, because for the
>> moment, I have no option but to tell my clients,
>> there is no solution (and that's NOT an
>> acceptable answer....)
>
> I'll look at what can be done using a few systems I have on hand.  In all
> probability none of them will be 100% reliable but perhaps one or another
> will prove better than the rest.
>
>> Signed...Frustrated as hell...
>
> That sounds like a "Dear Abby" sig line.  :^)
>
> --
>
> Regards,
> Robert L Bass
>
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> 941-925-9747 Sales & Tech Support
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