Re: 5010 Communication Problems

["Norm Mugford" <1alarm@xxxxxxxxxxxxx>]

Try powering down the system (including disconnect of the
battery). That may correct your problem.
5010's need to be restarted sometimes after a power
glitch.

Norm


"shady" <sh@xxxxxx> wrote in message news:rQo1f.9421$yS6.9358@xxxxxxxxxxx
> I had a 5010 go a little crazy today.  Actually I guess it's been like
this
> for a couple days, ever since a power outage (fried the board, maybe?).
>
> The monitoring station called and asked the customer to try to send
> signals... didn't work.  So they gave us a call, I went down and sent
> signals... again... no luck.  Tried again, listening in on it this time,
and
> it sounded like it was a one way conversation... a few beeps here and
there,
> but not quite the usual sounds you'd here from it.  Only trouble is FTC.
>
> Called the monitoring station back and apparently they're getting signals,
> but the signals aren't going to the account properly, aren't being defined
> and are only tracked down by the phone number they were sent from.
>
> The only suggestion they had was to remove the receiver number and account
> number and reprogram that.  Did that and, of course, no luck.
>
> So now it looks like I'll be there on Saturday changing the panel,
hopefully
> not messing up my long weekend too much.  It's not a big deal to change,
not
> many zones, re-programming takes 2 or 3 minutes, testing will be quick,
but
> still.
>
> So in the meantime, I thought I'd post this and see if anyone has any
other
> suggestions before I replace the board.
>
>