Re: Warning To Those Considering A Home Security Alarm System

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

no vendetta...he just wants to get sued.


"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:wr6dnf74F_VC5x_enZ2dnUVZ_sOdnZ2d@xxxxxxxxxxxxx
| Whoa ! What the devil are all these postings about ADT ?  It's obvious you
| have some sort of vendetta against ADT ? I never thought I'd ever see the
| day when I ended up actually defending them, but this stuff is CRAP. Your
| horror stories may or may not be true, but to continually lay out example
| after example like this doesn't indicate to any thinking person that this
is
| how they handle things on a general basis. With millions of customers, I'm
| sure it's easy to find horror stories, but honestly, there are probably
| millions of other examples where things worked exactly as they should.
|
| Your horror stories tell the ng more about your hate for them than
anything
| else. Knock it off ! Your credibility is gone my friend....don't waste
| bandwidth....
|
| RHC
|
|
| "Sonicduck" <jones1019@xxxxxxxxxxxxx> wrote in message
| news:1132623147.027129.127910@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| ADT Security Systems
|
|
|
|
| ADT Security
| · Sales practices
| · Service
| · Military clause
| ADT is by far the largest home security alarm service in the U.S. and
| also does a big business in providing service to business and
| government. ADT works with independent re-sellers and it also has
| partnerships with Sears and other retailers.
|
| It's important to note that you're buying two things when you get a
| home alarm system -- the equipment and the "service," which basically
| consists of monitoring your system and responding in whatever manner
| you agree to when alarms are received. Note that you must provide a
| working telephone line.
|
| Like cell phones, security services will offer all kinds of deals,
| including "free" equipment and, sometimes, "free" installation. Of
| course, it isn't really free. The cost is simply built into the
| contract you sign, which usually runs two years or more. Like any
| contract, the ADT contract means what it says -- and only what it says.
| Nothing your salesman tells you means anything. Verbal promises are
| meaningless.
|
| Therefore, read the contract fully before you sign it. Understand what
| you're getting into -- a multi-year contract that obligates you to pay
| whether the system works or not, whether your phone line works or not,
| whether you have a job or not.
|
| Sure, there might be a few cases where you could get out of the
| contract but it's a lot easier to be safe than sorry. Read it
| thoroughly. If you don't understand it, don't sign it until you find a
| disinterested third party, preferably a lawyer or paralegal, who can
| read it and explain it to you. Otherwise, you'll end up like the
| complainants whose tales appear in this section.
|
| Don't believe us? Check out the complaint below ...
|
| Patricia of Tracy, CA (10/20/05)
| We signed a contract with ADT in 1998 for a term of three years. The
| account was in my husband's name and his signature is on this contract.
| When I called ADT to cancel our services in June of this year, I was
| told that my husband had to cancel because it was his account. My
| husband called later in the week and was told that the company required
| a 30-day notice for cancellations. Since we had already sent our
| payment for the quarterly statement, the rep told my husband that we
| were going to be pro rated on our refund.
|
| Several weeks later we received a statement telling us that we owed
| $331.22 for the balance of the contract. We were expecting a refund,
| not a balance. We were very surprised to receive a copy of a second
| contract made out in my husband's name but showing my name in the
| signature. When I questioned the rep about the discrepancy in this
| "new" contract she didn't have an explanation.
|
| Damages: ADT constantly calls and wants to collect this money that we
| feel that we do not owe them. They send a statement every month trying
| to collect from us. We feel this will affect our credit report that we
| value very much.
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