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Re: Commercial Alarm - help
On 8 Nov 2005 06:59:32 -0800, "Al Colombo"
<securitymission@xxxxxxxxxx> wrote:
>Robert, in commercial work, you can tell the lead man in charge of
>facility security how to operate the system, and do a wonderful job at
>that, and it's not always going to help because 1) he's a bad teacher
>so he does a poor job of instructing his new employees, and 2) the
>turnover of employees is so dramatic in some businesses that the client
>could never afford to pay his alarm company to come back two or three
>times a month to instruct the newbies.
>
That's why you record the training session and leave a copy with the
customer.
Or better yet, sell the customer recurring training and make some RMR.
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