Re: Commercial Alarm - help

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Wow thats long resonse time! Much shorter here...under 10 minutes for burg.
Duress is fast, I pushed mine once by mistake and the coppers were at my
door with guns drawn in abt 3 min.

Up in Vegas we have to dispatch guard service, then if guard sees something
amiss he will dispatch police...and yes the client gets charged for each
guard dispatch.

Fire signals don't go against false alarm counts either...just burg, panic,
holdup.


<thesatguy1@xxxxxxxxxxxxx> wrote in message
news:YKBaf.8174$BZ5.4680@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
|
| > Does anyone is this group ever listen to Police radio traffic?
| I have radios on continuously so I can track what is going on.  I have the
| scanners in my truck on all day long too so you know if something is going
| on in a certain area or if somebody is actually responding to your alarm
| calls.  Around here more than 2 hours is normal response although there
are
| cases where a unit arrives in about 30 min.  No response could be
classified
| as quick or fast or prompt.  Alarm calls have a low priority while 911
| hangup calls get a higher priority.  At least 99% of the 911 calls are no
| good yet nobody wants to charge those folks a false call fee.
|
| In this area many peeps try to call Mexico and either can't get through or
| get wrong numbers or busy signals... the country code for Mexico is 91.
| They dial 91 then 1 then the 10 digit number and surprise surprise they
get
| the 911 call center and then they hangup and the cops run these stupid
| hangup calls 24 hours a day.
|
| >
| > I do, and believe me when I say "Burglar alarms are a LOW LOW LOW
| > PRIORITY"... Response time is anywhere from 30 minutes to 2 hours... On
a
| > busy Friday night, your customer's alarm will probably be cleared out of
| > the dispatch system without being assigned to a patrol unit.
|
| The automated dispatch system they use here keeps flashing these 'held'
| calls on the dispatcher's screen and after 2 hours they require a
| supervisors' permission to continue holding calls.  However, the
supervisors
| routinely tell them to just keep holding them.  And 2 hours later they
tell
| them to do the same thing again and on and on.  Many times at 3 or 4 am
you
| will hear a cop say to the dispatcher to call the reportee back and see if
| they still need the police out there as the call has been holding since
5pm
| the previous afternoon.  People don't have any idea how screwed up things
| are.
|
| > I'm honest with my (I'm in a large metro area) customers, I tell them
the
| > best response is provided by a Private Patrol Service (A.K.A. Guard
| > Service)... It ain't free, but at least the Guard will get out of the
car
| > and check the premises...
|
| Costs $25. to send a guard unit - ain't nobody going to pay that.
|
| Based on the data supplied by the police chief and fire chief to justify
the
| permit fees and false alarm fines my suggestion was to send the fire dept
on
| all burglar alarm calls but city council didn't see the humor.
|
| The police chief reported that it costs anywhere from $3200,-$33,000. to
| send 1 policeman in 1 police car to answer a burglar alarm signal and it
| takes around 2 hours in many case.
|
| The fire chief says it costs $1100.-$1400. to send 3 fire trucks and 7
| fireman to answer a fire alarm signal and they arrive in less than 15
| minutes in most cases.
|
| So if we send the fire dept to answer the burglar alarms we would save
tons
| of money and get faster response and scare the hell out of any burglars.
|
|
|