Re: Problem with GEM-P3200 and phone service

["Allan Waghalter" <awaghalter@xxxxxxxxxxx>]

Your panel is programmed to answer in four rings.  You should have your
dealer program it for 10 rings and your problem will go away.  If you don't
have a dealer, contact me off the group and I will upload your system and
make the change for you.
Regaqrds,
Allan

<jweinberg@xxxxxxxxx> wrote in message
news:1132869047.230843.82240@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Greetings!  I have a Napco GEM-P3200 which has been trouble-free for
> many years.  Last week I ran into trouble with the phone service in my
> house.  Basically after 4 rings on incoming calls, the line would go
> dead.  My answering machine was set to pickup on the 5th. ring, so I
> never got any messages.
>
> I thought the was with the answering machine, so I purchased a new one,
> only to find that the problem persisted.  I unplugged all phones and
> answering machines and the problem was still there, but when I
> unplugged the P3200, the probem went away.  I retested a few times and
> now know conclusively that the P3200 is the problem.
>
> I checked all of the connections and they seem fine.  I was hoping that
> there was some sort of modem board on the unit that I could easily
> replace, but it looks like the modem is integrated onto the circuit
> board.  Do I have any options other than to replace the entire unit?
> If not, how difficult is it to move the programming from the old unit
> over to the new one?
>
> Thanks,
>
> Jonathan
>