Re: just moved in next door - where's my pie?

["Robert L. Bass" <robertlbass@xxxxxxxxxxx>]

>> If you're planning to call DSC tech support you
>> might want to bring something along to read
>> while you wait -- perhaps Tolstoy's "War and
>> Peace".  :^)
>
> Isn't that true with most tech support phone #'s
> though? The best is when you're waiting on hold
> and the owner/manager is standing there
> watching you, asking if there is something wrong.

They're not all that bad.  Napco usually answers within a minute or so.
Ademco is really slow to answer, sometimes as much as 20 minutes on hold.
GE usually takes two to three minutes but sometimes as long as five minutes.
DSC's lines are often busy and when you finally do get through you're
frequently relegated to a 10-15 minute queue.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
2291 Pine View Circle
Sarasota ¡P Florida ¡P 34231
877-722-8900 Sales & Tech Support
http://www.bassburglaralarms.com
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