Re: Power 832 "Low Battery" Error

["Aardmark Punicelli Farquar, Jr." <spamBNOTtdb2@xxxxxxxxxxxxx>]

On 30 Nov 2005 12:23:17 -0800, Impalpable wrote:

> I have a power 832 system that I worked on a eight months ago.  The
> system worked fine for 3 months then gave a low battery error
> continuously.  I changed the battery thinking the battery might have
> gone bad (old battery).  That didn't solve the problem.  I had heard
> of the bridge going bad on 832's and giving that error falsely.  I
> had them order a new board and I replaced it yesterday.  The error went
> away. Today I checked in to make sure everything was good and the
> trouble light was on again.  I checked it and sure enough it said
> "Low Battery".  I have tried two batteries and two boards now.  The
> non-profit that I am helping with this can't really afford to keep
> buying parts.  Anyone know what might be causing this mess?  Thanks.

READ THE TECHNICAL BULLETINS  There may be an answer...

Here it is:

Date: February 24, 2003 Number: NA TAB 03-001
To: Distribution Americas
Subject: PC5132-433 V4.20 (MASTER) WIRELESS KEY LOW BATTERY ISSUE
This is to inform you of an issue regarding the PC5132-433 v4.2 wireless
receiver. Over
time, the PowerSeries control panel will display an incorrect wireless key
low battery trouble.
The issue is caused by leaving unused wireless keys programmed with serial
number
[000000].
Please note that if the issue occurs, panel operation will not be affected
in any way.
One of the options listed below should be performed to prevent the issue
from occurring. If
the panel is already displaying an incorrect wireless key low battery, the
only way to remedy
this is to change the control panel as well as performing one of the
following:
1. The PC5132-433 wireless receiver v4.20 can be programmed to prevent the
issue
from occurring.
Program serial number [100000] for all unused wireless keys. This can be
done locally
via a system keypad or remotely with the DLS2002 software. A special
DLS2002 utility is
available on the DSC website which will assist with the programming change.
2. Upgrade the PC5132-433 wireless receiver software
Upgrade the PC5132-433 wireless receiver v4.20 (Master) to the new v4.22.
The
integrated circuit (or chip) is socketed and can be upgraded in the field.
The PC5132-433
will not have to be reprogrammed. All wireless programming will remain
unchanged.
Please see the instructions included at the end of this document for
information regarding
obtaining the new software and upgrading the PC5132-433 wireless receiver.
Please contact the DSC Customer Help Center at 888-888-7838 or info@xxxxxxx
or contact
DSC Technical Support at 800-387-3630 or dsctech@xxxxxxxxxx if you have any
questions.
Harry Scholz
DSC Product Application Specialist
905 760 3000 ext. 2441
hscholz@xxxxxxxxxxx