Re: lack of support at Home Technology Store

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

It goes across the bell terminals (at the bell) just like it shows in the
install manual...page 2-4

Bells, sirens, sounders are _never_ in series.



<powercat@xxxxxxxxxxx> wrote in message
news:1124935010.702813.211710@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I preferred to own my alarm equipment rather than "rent" from one of
> the big companies, and I had access to a good installer.  So I bought
> equipment from "Home Technology Store" which promised e-mail tech
> support for purchases.  I don't need much support, but I did have one
> question about the sounder wiring.  The monitoring service they are
> reselling it turns out does not cover my area (the reseller took my
> $$$, not the alarm company).
>
> You can probably guess what kind of a response I got to a query.
>
> "If (name of alarm company) does not offer service your area, then you
> will have to contact them for a refund. For your siren trouble, please
> call us for technical support."
>
> Moral of story:  if you have a good installer you are set, but don't
> expect ANYTHING from someplace like Home Technology Store.
>
> P.S. all I wanted to know was on an Ademco Vista 20P panel, if you make
> the sounders supervised by cutting one jumper as shown in the manual,
> where exactly should the resistor be placed.  The manual implies the
> sounders are in series.
>
> Sorry for the rant.
>