Re: Gas Sur-charge?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

People hate being nickel & dimed...or anything that is percieved as an
additonal charge/fee etc. Plus, it's much easier to say: Our service rate is
$87.50 per manhour + parts and tax, period.




"Frank Olson" <feolson@xxxxxxxxxx> wrote in message
news:tU9Re.338391$5V4.317923@xxxxxxxxxxx
>
> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:OG9Re.54$lY2.5612@xxxxxxxxxxxxxxxxxx
>> I've always found that adding surcharges, trip charges usually pissed
>> people off. I just raise my service rate a little bit and let all the
>> clients absorb some of this gas problem...why penalize the clients that
>> live farther away...bump the service rate a couple of bucks on everyone
>> (or whatever you think is fair).
>
> That's the best solution.  Chubb introduced a "gas surcharge" of five
> bucks for every call (I know because a client showed me one of their
> invoices and boy was he pissed!).  Everyone recognizes that costs are
> increasing.  Adding $2.50 an hour to your service rate (depending on how
> much service you do) won't be that hard to swallow...
>