RE: Broadband speed testing...

["Phil Harris" <phil@xxxxxxxxxxx>]

Hi,

Basically *I* am pretty sure it's a line fault (in fact I know that there's
an unacceptably low signal to noise ratio on the line due to having been
able to get access to the "VM Only" diagnostics info that their
systems pull
up at their end) but I also know that to resolve it then VM are going to
have to actually do some work (i.e. do some digging) and their everyday
techs aren't up to that as they have their allocation of calls to do and so
don't really have the time to do it properly ... that's not their fault,
just the way that they're booked up.

What I'm trying to do is just get enough info to skip a few pointless
rounds
of the daily techs and get it escalated to their proper faults people to
resolve.

At the end of the day - if they're selling me a 60 meg service (which they
are) and I can get a couple of days worth of logs showing that at 15 minute
intervals I'm getting no more than 2 - 4 meg then there's something majorly
wrong ... in fact over the last two hours the *BEST* I've had is 1.2mbits.
I
know that they'll claim that I can't expect to get 60 megs all the time
because of network loadings at "busy" times but they can't argue
that if I'm
only getting maybe 5% of what I'm paying for then there's something they
need to attend to. :D

Phil



-----Original Message-----
From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
Joseph Heenan
Sent: 01 January 2013 20:02
To: ukha_d@xxxxxxx
Subject: Re: [ukha_d] Broadband speed testing...

Hi Phil,

On 01/01/2013 14:50, Phil Harris wrote:
> I'm sure that we're all aware of www.speedtest.net as a site that
> allows you to check your broadband speed but I've been having issues
> with my VM broadband connection for a while now and was wondering if
> anyone knew of any command line based alternatives to this that would
> allow me to - say - do a speedtest every so often and log the results
(ideally on Windows)?
>
>
>
> Basically my supposedly 60meg down / 6meg up connection seems to be
> typically be 4meg down / 2.8meg up so I'd like to try to keep an eye
> on it at regular intervals to try to build up a profile of whether
> it's time of day related (contention) or whether it's some sort of
> physical problem. I had a service call from Virgin Media yesterday and
> for a little while I was back up to 51-52meg but now back down to
> 2-5meg this morning. L
Whilst not exactly what you're looking for, this could be worth trying if
you've not already:

http://www.fruk.net/index.php?fruk=f8lure

(It's very possible that you may be experiencing packet loss or slightly
higher ping times at the time of day the speed is bad, in which case
they'll
stick out like a sore thumb on the f8lure graphs.)

Cheers,

Joseph



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