The UK Home Automation Archive

Archive Home
Group Home
Search Archive


Advanced Search

The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024


[Message Prev][Message Next][Thread Prev][Thread Next][Message Index][Thread Index]

OT : Scan - sold me USA drives


  • Subject: OT : Scan - sold me USA drives
  • From: Gareth Cook <g@xxxxxxxxxx>
  • Date: Mon, 6 Sep 2010 15:11:00 +0100

I bought some new hard disks from scan.co.uk, advertised as having a 3
year manufacturers warranty. When they arrived, the Western Digital system
told me they were out of region and have no warranty. A quick call to WD
confirmed they are drives from the USA (so grey import).

I've asked scan to come and get them, and here's their response :

I can confirm the drives are covered by a 3 year warranty via Scan in the
UK, so this fulfils any and all of our legal obligations, manufactures are
not obligated under UK law in any case only we are.

Should you not require the drives, they can be returned under the Distance
Selling Regulations, however, this will be at your cost and not at Scan's.

Is this nonsense ???

Thanks





Unless stated otherwise above:
IBM United Kingdom Limited - Registered in England and Wales with number
741598.
Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU







[Non-text portions of this message have been removed]



------------------------------------

<*> Join the Automated Home Forums
http://www.automatedhome.co.uk/vbulletin/


UKHA_D Main Index | UKHA_D Thread Index | UKHA_D Home | Archives Home

Comments to the Webmaster are always welcomed, please use this contact form . Note that as this site is a mailing list archive, the Webmaster has no control over the contents of the messages. Comments about message content should be directed to the relevant mailing list.