Re: Reset Windows password - help please!

[Tim Hawes <timsyahoo@xxxxxxxxxxxxxx>]

Thanks again - the permissions workaround has done the trick and we've
managed to pull off all of the required files.

Now to figure out why the machine wont boot...

Cheers,

Tim.

On Tue, Oct 26, 2010 at 10:16 AM, Tim Hawes <timsyahoo@xxxxxxx>wrote:

> Guys,
>
> Many thanks for the quick responses - we'll give them a try at
lunchtime.
>
> @Paul - I don't believe she's used an encryption tool, so it
"just" Windows
> being awkward...
>
> Thanks again,
>
> Tim.
>
>   On Tue, Oct 26, 2010 at 9:41 AM, Paul Gordon
<paul_gordon@xxxxxxx>wrote:
>
>> Tim, are those "inaccessible" files actually encrypted
with bitlocker or
>> some other 3rd party encryption tool? - or is it just the case
that the
>> permissions don't allow access?
>>
>> If the former, then you probably have to pretty much forget it,
(or least
>> go
>> through a long & tortuous process to try & get them
decrypted).
>>
>> If the latter, then you should just be able to take ownership of
the files
>> in question from the root level of the drive, and propagate new
>> permissions
>> all the way down through the filesystem. Your description of the
folder
>> appearing empty sounds like it could be the latter, and you don't
>> currently
>> even have the "list directory" right on the folder in
question...
>>
>> HTH
>>
>> Paul G.
>>
>>
>> -----Original Message-----
>> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
>> Tim Hawes
>> Sent: 26 October 2010 08:36
>> To: ukha_d@xxxxxxx
>> Subject: [ukha_d] Reset Windows password - help please!
>>
>>  Perhaps not the usual password-reset problem...
>>
>> I've got a friend with a dead laptop (suspected mobo fault) but
with a
>> working HDD. Connecting the HDD to another PC via a USB HDD
adaptor she
>> can
>> see files in the common user area but not those in her user area
which has
>> a
>> user ID & password.
>>
>> She knows the user password it's just that the laptop wont boot,
so firing
>> it up and resetting it, or booting it from CD with a freeware
utility to
>> reset it are out of the question.
>>  We/she has no spare similar laptop to put the HDD into to boot up
and
>> remove the password.
>>
>> How can we/she access her user files - the adaptor doesn't prompt
for a
>> password etc. and hovering over the folder says its
"empty" (it's not).
>>
>> There must be a way, and I'm struggling with the right terms to
google
>> with.
>> Any ideas?
>>
>> Thanks in advance.
>>
>> Tim.
>>
>


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