Re: Reset Windows password - help please!

[Tim Hawes <timsyahoo@xxxxxxxxxxxxxx>]

Guys,

Many thanks for the quick responses - we'll give them a try at lunchtime.

@Paul - I don't believe she's used an encryption tool, so it
"just" Windows
being awkward...

Thanks again,

Tim.

On Tue, Oct 26, 2010 at 9:41 AM, Paul Gordon
<paul_gordon@xxxxxxx>wrote:

> Tim, are those "inaccessible" files actually encrypted with
bitlocker or
> some other 3rd party encryption tool? - or is it just the case that
the
> permissions don't allow access?
>
> If the former, then you probably have to pretty much forget it, (or
least
> go
> through a long & tortuous process to try & get them
decrypted).
>
> If the latter, then you should just be able to take ownership of the
files
> in question from the root level of the drive, and propagate new
permissions
> all the way down through the filesystem. Your description of the
folder
> appearing empty sounds like it could be the latter, and you don't
currently
> even have the "list directory" right on the folder in
question...
>
> HTH
>
> Paul G.
>
>
> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
> Tim Hawes
> Sent: 26 October 2010 08:36
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] Reset Windows password - help please!
>
>  Perhaps not the usual password-reset problem...
>
> I've got a friend with a dead laptop (suspected mobo fault) but with a
> working HDD. Connecting the HDD to another PC via a USB HDD adaptor
she can
> see files in the common user area but not those in her user area which
has
> a
> user ID & password.
>
> She knows the user password it's just that the laptop wont boot, so
firing
> it up and resetting it, or booting it from CD with a freeware utility
to
> reset it are out of the question.
>  We/she has no spare similar laptop to put the HDD into to boot up and
> remove the password.
>
> How can we/she access her user files - the adaptor doesn't prompt for
a
> password etc. and hovering over the folder says its "empty"
(it's not).
>
> There must be a way, and I'm struggling with the right terms to google
> with.
> Any ideas?
>
> Thanks in advance.
>
> Tim.
>
>
> [Non-text portions of this message have been removed]
>
>
>
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