Re: [OT] Virgin Sodding Media

[Jim Noble <yahoo-groups@xxxxxxxxxxxxxxxxxx>]

On 14/06/2010 09:35, Tim wrote:
> Sorry for the OT post but this is driving me crazy.
>
> I am now the proud owner of 3 cable routers for a VM BB account.  The
STB (SMT-2100C) is fine and any machine connected to its ethernet port
works fine.  The netgear router completes its wizard and says it is
connected, but nothing can connect through it (wired or w/less).

You're using NAT, right?

>    The other routers behave similarly.  I spoke to VM "Tech
Support" and they told me I needed a modem as well as the STB - I
can't find out if this is true but can't believe it is.
>

If the STB is the sort that has a modem function built in (ie has an
ethernet socket on the back, and is designed to provide network services
over it), you don't need a separate modem. If the STB is not that sort,
you will need a separate cable modem, which VM would have/should have
provided.

> For the record I have tried spoofing the MAC address of the STB in the
router (NTL help says its not necessary) but that didn't work either.  I
can't think of anything else other than buying more routers - if anyone has
any ideas I'd be happy to hear them - unless they are the type of idea
along the lines of "sod off and do your own tech support" in
which case thanks, but I already had that one.
>

Perhaps I'm misunderstanding here, but what you want to do is clone the
MAC of whatever was previously and/or initially connected to the
STB/cable modem onto the network interface of the router that is
connected to the STB/modem - you're aiming to do is fool the STB into
thinking it's still connected to the device it was initially set up to
work with.

HTH,

Jim


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