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Re: Apples stuck pixel policy...



On 14 February 2010 16:07, Mark McCall <lists@xxxxxxx> wrote:

> On Sat, Feb 13, 2010 at 9:10 PM, Mal Lansell <mal@xxxxxxx>
wrote:
> > These days I wouldn't consider any stuck pixels to be acceptable,
but
> > this is Apple we're talking about, so the customer is always told
what
> > is right.
>
> Don't accept that.
>
> I was told my TimeCapsule (that died at 18 months old) was out of its
> 12 month warranty and there was nothing they could do.  I asked for
> the manager and was then given a replacement.
>
>
Too right, many companies really don't like living up to their obligations
under the SOGA

Andy


[Non-text portions of this message have been removed]



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