Re: Office IP phone system

[Ho Yin Ng <architect.hoyin@xxxxxxxxx>]

Peter

Good to hear from  you again!

I assume UC - which I take is unified communication - i.e. changing voice
to
sms etc? is more expensive than simple VOIP.

If this is the case I just need simple VOIP. I don't have the need for UC
and my budget is fairly limited.

Most of my employees are office based. There are a couple that work on
sites
but not many. Others like myself are on the mobile - so office transfer to
mobile is useful.

Currently I am on Siemens, but on an old inherited system. My office has
out
grown this and we can nolonger expand - hence why I am looking to
completely
change and get something better with a lot more flexibility.

I only need the simple features:

- integration into the outlook contacts database
- reception computer operated system - can tell if user is away, busy, dnd
etc
- voip to any ip destination

That I think is it. I don't particularly want voicemail and I don't really
know what other functions I would really need! My needs don't exactly set
the world on fire either!

Any advice gratefully accepted. So far I have some guys try and flog me an
NEC VOIP system, then BT try and flog me a Mitel one ....

Thanks

Ho-Yin


On 19 April 2010 18:22, White, Peter <peter.white@xxxxxxx> wrote:

>
>
> NOT Siemens Openscape. I'm 6 months into that nightmare with them. We
have
> a Mitel solution in Canada, it's OK, but as with the Avaya and Cisco
> solutions, will never set the world on fire. Mitel were also the most
> expensive (for a 350 user UC solution, not just VoIP). If I were
starting
> again (and we tried, but the legal costs of pulling out of the current
> contract were prohibitive), I'd have Shoretel and a Microsoft/Cisco
solution
> at the top of my list. The former doesn't have so much of a presence
in
> Europe yet, but they have a very clean solution, which is
appliance-based.
> Microsoft have no legacy experience, so I would never trust them
completely
> on voice, but coupled with Cisco (or others) they have a pretty good
UC
> solution. More money though, due to the licensing model.
>
> Are you looking at VoIP or UC?
>
> From: ukha_d@xxxxxxx <ukha_d%40yahoogroups.com> [mailto:
> ukha_d@xxxxxxx <ukha_d%40yahoogroups.com>] On Behalf Of Ho Yin
Ng
> Sent: Monday, April 19, 2010 9:21 AM
> To: ukha_d@xxxxxxx <ukha_d%40yahoogroups.com>
> Subject: [ukha_d] Office IP phone system
>
>
> I am looking to upgrade my office phone system to an IP based phone
system.
>
> Has anyone got any recommendations of types or installer? Someone has
> already suggested Mitel.
>
> Or does anyone here specialise in them and would like to come in for a
> chat? I am based on Central London.
>
> Looking for a system which can handle around 60 people as a starter.
>
> Thanks
>
> Ho-Yin
>
> [Non-text portions of this message have been removed]
>
>
>


[Non-text portions of this message have been removed]



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