Fw: Re: UK Sonos Repair

[Gareth Cook <g@xxxxxxxxxx>]

I've had 5 Sonos pieces of kit replaced - inc 3 controllers.

Also, their customer service appears to be run by children in Cambridge.
Guys in the Dutch office are great tho.

Sonos is a great system - as long as you dont try to automate/integrate it
- in which case it's properly useless.



As this is the third out of four ZP's to go wrong (the others were
repaired under warranty), I'm beginning to think that Sonos is not such
a good idea :-(

Keep an eye on eBay!! . . . . . .

Stuart Whyte wrote:
>
>
> I'm in the same boat here with a Sonos Controller. I decided not to
> bother with the cost if the bank fee.
>
> --- In ukha_d@xxxxxxx <mailto:ukha_d%40yahoogroups.com>,
Neil
> Fuller <neil.fuller@...> wrote:
> >
> >
> >
> > I need to get a ZP80 repaired so I called Sonos.
> >
> > Their only European service centre is in Germany.
> >
> > They require a payment of GBP87 for the repair.
> >
> > The problem is that they only accept payment by international
transfer,
> > for which my bank want to charge me GBP30!!!!
> >
> > So, does anyone know of anywhere in the UK that can repair a
ZP80?
> >
> > TIA
> >
> > Neil
> >
>
>


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