RE: Geovision problem

["Paul Gordon" <paul@xxxxxxxxxxxxxxxxxxxxx>]

Thanks Marc.

That's pretty much what Geovision support have said as well... - I
explicitly wanted to try not having to uninstall completely first so as
to not lose all my settings.. - it takes *ages* re-applying all the
motion detection masks!...

They didn't mention the fast backup & restore though... - what's that?
-
another GV application? - is it part of the main software package?

Paul G.


> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of Marc Fuller
> Sent: 12 March 2009 08:34
> To: UKHA Group
> Subject: Re: [ukha_d] Geovision problem
>
> Hi Paul,
>
> This can happen when the upgrade has not worked properly. You'll find
> you have codecs from one install, and software from another.. or even
> components of both mixed. What you need to do is...
>
> First, if you haven't already, install Fast Backup & Restore and
backup
> your settings.
>
> Uninstall all the geovision software and delete the C:\GVxxx
directory.
>
> Re-install from scratch, then run the FBR backup file to restore
> settings.
>
> It sounds like a pain, but Im pretty certain it'll fix your problem
and
> to be honest with FBR it's very easy.
>
> Cheers
>
> Marc
>


------------------------------------