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Sonos reliability and repairs


  • Subject: Sonos reliability and repairs
  • From: Neil Fuller <neil.fuller@xxxxxxxxx>
  • Date: Sat, 04 Apr 2009 11:13:45 +0100

Does anyone know where I can get out of warranty repairs carried out
to
Sonos kit?

Whilst the Sonos system is great and "just works", when it works,
as
I've had 3 out of 4 units now fail.

Two have been warranty repairs but the 3rd is now out of warranty - Grrr!

All failures seem to be the same problem - The units lose their network,
either wired or wireless after 5 minutes or so with the
"connection" and
"activity" LEDS on both RJ45s coming on, whether a cable is
connected or
not!

Not very impressed really, considering the cost of the system.



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