RE: Re: [OT] 3G iPhone available for pre-order

["Paul Gale" <groups2@xxxxxxxxxxxxxxxx>]

But that would be rather silly to be complacent like that - it still
adds up to a bad customer experience which matters a huge amount over the
long term...

Paul.



> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of Stuart Grimshaw
> Sent: 07 July 2008 10:50
> To: ukha_d@xxxxxxx
> Subject: Re: [ukha_d] Re: [OT] 3G iPhone available for pre-order
>
> On Mon, Jul 7, 2008 at 10:36 AM, Paul Gale <groups2@xxxxxxx>
> wrote:
> > I'm really surprised (or maybe not!) why large companies can't
> properly plan for ultra high demand on their web sites - surely there
> are ways to prevent this happening???
>
> In O2's case it doesn't matter, they're the only sellers of the
> iPhone, so if you want one, you'll go back to them, no matter how bad
> their service is. It's not worth them spending large on a scalable
> website when they have no competition anyway.
>
> --
> -S
>
> Follow me on Twitter: http://twitter.com/stubbs
> Blog: http://stubblog.wordpress.com
> My art: http://stuartgrimshaw.imagekind.com
> Stock Images: http://psc.photoshelter.com/user/stuartgrimshaw
>
> ------------------------------------
>
> **** Sponsored By http://www.Berble.com ****
> ****       Computers You Carry          ****
>
>
>
>
>
>
>
> __________ Information from ESET NOD32 Antivirus, version of virus
> signature database 3245 (20080707) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com
>


__________ Information from ESET NOD32 Antivirus, version of virus
signature database 3245 (20080707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com


------------------------------------