Re: Re: Cable modem

[Wayne <Wayne@xxxxxxxxxxxxxxx>]

I found out the other day that Virgins new T's and C's include auto
capping of your line!


I had been doing some research as to possible slow problems I was
getting and had to keep rebooting the modem to get the speeds back -
albeit for a few mins - then another reboot.

After a bit of googleing it was reading that 'some' areas apparently had
capping in place. On response to an email I sent to Virgins tech support
- they confirmed that the new T's &C's had auto capping. From what I've
read - with the XL service if you download more than 3gb per day in the
'busy' times  (4pm until midnight) then you get auto throttled back to
silly slow rates. After midnight you are OK but any point before that if
you get above your 3gb mark then you are auto capped for 4 hours! - so
you peak at 1 min to midnight - then you cant get the speeds back until
3:59!

While I've been typing this I was trying to find the email that the
Virgin tech team sent - but alas - deleted in anger :) I DID find the
link again, not through searching on the Virgin broadband site directly
but from an article on 'The Register' !
http://allyours.virginmedia.com/html/internet/traffic.html

The Registers article is ->
http://www.theregister.co.uk/2007/05/08/vigin_nationwide_throttling/

Interestingly I sent a reply back to Virgin asking who I can complain to
as I hadn't signed up for 'this' service - to which I haven't had
anything back yet....

The conspiracy theorists amongst us may think that the network cant take
the strain of all these XL users wanting to go outside the Virgin
network but that's another debate!


Enjoy!
Wayne.




domdevitto wrote:
> --- In ukha_d@xxxxxxx, Mal Lansell <mal@...> wrote:
>
>> Actually on cable you should usually get the quoted speed.
>> In the past I've often downloaded large files at the full 10Mbps.
>>
>
> Yep, 'cable if you can' :-)
>
>
>> It's only since NTL became Virgin Media that the speed has
dropped.
>> Strangely enough when I phoned them, they asked me to download a
>> test file, and I got the 10Mbps, but downloading it later my speed
>> was back to 7Mbps.
>>
>
> Nope, apart from the 'STM' changes, you should still be able to
> download at 20meg, if your modem and PC/OS can handle it.  7 is around
> the max for some of the older modems...?
>
>
>> If I were a cynical man (who, moi?), I'd suspect something fishy
was
>> going on...
>>
>
> STM could smell fishy :-(  but you'd still get 10meg, just not 20.
>
> Dom
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