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RE: Rhetorical Question for the group...



Surely this is an easy question to answer without getting emotional...

If you place an order during working hours (and before any delivery cutoff
time) on Monday and it is "next working day" delivery then you
would expect
it Tuesday (i.e. processed, picked and dispatched Monday).

If you place an order on Saturday or Sunday (generally regarded as a
non-working day) instead then it will get processed (i.e. invoices and pick
lists generated, picked, packed and dispatched) on Monday with next working
day delivery meaning delivery on Tuesday.

Extend that to "five working days delivery" and your order that
is processed
on Monday now arrives on 1-Tuesday, 2-Wednesday, 3-Thursday, 4-Friday, skip
Saturday and Sunday as they're not working days, 5-Monday... (if Monday is
a
bank holiday then that's also counted as a "non-working day" and
so it'll be
Tuesday).

Simple, no?


> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of
> Paul Gordon
> Sent: 21 May 2007 18:11
> To: UKHA_D Group
> Subject: RE: [ukha_d] Rhetorical Question for the group...
>
> It was eBuyer....
>
> And I see it's not just me then... I sat and counted the days out on
my
> fingers... "Monday, Tuesday, Wednesday, Thursday, FRIDAY" -
perfect,
> I'm
> "working from home" on Friday, so I'll even be in to receive
the
> parcel...

So if you'd specified next day delivery on your order rather than 5 day
delivery when would you have expected to get it? Monday?

> Except only in the strange strange world of eBuyer, 5 working days
> equates to Tuesday the following week! (The following Monday is a Bank
> Holiday, do I understand that one..) - but anyway I figure it, I can't
> make it come out at anything other than Friday...

Yeah - that's usually the way - but you're wrong. :-D

> Ho Hum, that's one order cancelled then...

Why? Because you can't count? :-P

> Oh and another thing:
>
> Here's a list of things you can do online with your order (up until
> it's
> dispatched) if you DON'T use Google Checkout:
> - Add items
> - Remove items
> - cancel the order
> - change the delivery date
> - change the delivery address
>
> And by contrast, if you DO use Google checkout, here's a list of the
> things you can do to your order in the same circumstances...
>
> Paul G.

They're all b*st*rds aren't they ... bloody internet retailers ... who'd
want to work for an internet retailer? :-D

Phil




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