RE: [OT] Netgear returns

["Phil Harris" <phil@xxxxxxxxxxx>]

Really you should return it to Amazon unless the manufacturer
specifically
offers a collect and return service...

Phil

> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of Jim
> Sent: 03 May 2007 18:53
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] [OT] Netgear returns
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> Amazon.
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> OK, I know I can (should?) return it to them, but they just pass it on
> to
> Netgear and I would like it back without Amazon putting a week+ onto
> the
> time.
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> Behind the scenes the warranty is honoured by Netgear (as it is with
> most
> manufacturers) so just sending it back to the source.
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> Jim
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> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of
> Phil Harris
> Sent: 03 May 2007 18:34
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] [OT] Netgear returns
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> Where'd you buy it from?
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> Phil
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> > -----Original Message-----
> > From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On
> Behalf
> > Of Jim
> > Sent: 03 May 2007 18:03
> > To: ukha_d@xxxxxxx
> > Subject: [ukha_d] [OT] Netgear returns
> >
> > Does anyone know how to return stuff to Netgear?
> >
> > Their head office refer you you am 0870 number, which is OK
except if
> > their call centre is busy it says call back later and cuts you
off,
> > meaning you have to go through a long menu system each time you
try -
> > racking up needless =A3=A3=A3 in their pocket!
> >
> > It also refers to their support website which, although you can
> > register, the returns is US only and you can't request an RMA,
just
> > check on progress.
> >
> > </annoyed>
> >
> >
> > I've go a faulty XE104 to get swapped.
> >
> >
> >
> >
> > Jim
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> >
> >
> >
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