RE: [OT] Netgear returns

["Jim" <jim@xxxxxxxxxxxxxxxxx>]

Amazon.

OK, I know I can (should?) return it to them, but they just pass it on to
Netgear and I would like it back without Amazon putting a week+ onto the
time.

Behind the scenes the warranty is honoured by Netgear (as it is with most
manufacturers) so just sending it back to the source.



Jim

-----Original Message-----
From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
Phil Harris
Sent: 03 May 2007 18:34
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] [OT] Netgear returns

Where'd you buy it from?

Phil

> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf=20
> Of Jim
> Sent: 03 May 2007 18:03
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] [OT] Netgear returns
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> Does anyone know how to return stuff to Netgear?
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> Their head office refer you you am 0870 number, which is OK except
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> their call centre is busy it says call back later and cuts you off,=20
> meaning you have to go through a long menu system each time you try
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> racking up needless =A3=A3=A3 in their pocket!
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> It also refers to their support website which, although you can=20
> register, the returns is US only and you can't request an RMA, just=20
> check on progress.
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> </annoyed>
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> I've go a faulty XE104 to get swapped.
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> Jim
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> [Non-text portions of this message have been removed]
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