FW: [yg-alerts] Gmail Non-Delivery Issues

["Mark McCall" <lists@xxxxxxxxxxxxxxxxxxx>]

FYI...

M.


-----Original Message-----
Sent: 19 March 2007 22:36
Subject: [yg-alerts] Gmail Non-Delivery Issues

We've had reports that some users with Gmail accounts have not been
receiving Groups mail since approximately March 14, 2007.  This was a
difficult issue to diagnose, because we were able to replicate the issue
with some, but not all, of our test Gmail accounts. Some of us were missing
Groups messages in our Gmail accounts, some of us were receiving them as
usual. We appreciate those of you who wrote in detail about the problems
your members were having on the Groups Technical Issues board and in email
to Customer Care.  Having detailed information helps us get to the bottom
of
issues faster.

The problem appears to be on Gmail's end. We have gotten in touch with the
Gmail team and are working to resolve this issue. We'll post an update when
this has been resolved.

We've posted further information about email delivery on the Yahoo!
Groups Team Blog: http://blog.360.yahoo.com/y_groups_team?p=3094

Carole McManus
Community Manager