Re: ADSL Max upgrades

["Tim Hawes" <timsyahoo@xxxxxxxxxxxxxx>]

Thanks Paul, that's what I was hoping to hear.

Sorry to hear about your woes Simon. I wonder why changing the ISP has
slowed things so much, it's a BT line after all (presumably).

I'm with Orange. Customer Services isn't great, but the ADSL service
has been much better, thankfully.

Good luck,

Tim.


On 3/2/07, Simon Coates <simon@xxxxxxx> wrote:
> Tim,
>
> I've just 'downgraded' to adsl Min' :o(
> For 3 years I've had a 512k adsl connection and always enjoyed 400k to
1/2M download speed without fault  I moved to Demon and now only seeing
about 300k max - average about 180k - just done a BT speed test and I got
86kbps :o(
> Demon customer services are a waste of space - very courteous but can
do sweet FA to help.  Three weeks of trying - so I'm going to cancel and go
with Fasthosts in the next few days if nothing gets sorted.
> I'm paying for 2Mbps and getting a 1/10th of that.  Wouldn't be so bad
if I only paid them a 1/10th of the invoice.
> Nightmare!
>
> BTW - BBC Watchdog are currently doing a national survey of broadband
providers.
> If yours is good give them a pat on the back - if they're crap give
them a kick in the bollocks!
> http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/broadband_survey.shtml
>
>
> Regards
>
> Simon
>
>  ----- Original Message -----
>  From: Tim Hawes
>  To: ukha_d@xxxxxxx
>  Sent: 02 March 2007 13:28
>  Subject: [ukha_d] ADSL Max upgrades
>
>
>  I have a question for those of you who have upgraded to ADSL Max. I
>  understand there's a bit of "up & down" of line speeds
while the best
>  speed the line supports is settled upon. Once this speed has been
>  determined, is that it? Or is it checked at regular intervals?
>
>  I can get a free upgrade to whatever my line will support, but I've
>  still got a basic Thomson USB modem. I'm looking at getting a Vigor,
>  so should I get the router first then upgrade, or doesn't it matter?
>  I'm assuming the Vigor will be better at holding a faster connection.
>  The BT checker says I could get up to 6Mbps.
>
>  Cheers,
>
>  Tim.