RE: Broadband

["Nigel Giddings" <nigel@xxxxxxxxxxxxxx>]

Brian,

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Just been through a huge C*** Up with BT who arranged to move my line,
with=
in my own garden, and ended up changing my telephone number and ceasing my
=
BB which was provided by Demon (Thus).=20

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My BB was down for 15 days in the end while it was ceased and
re-provisione=
d. Demon were not proactive enough, that was what OFCOM said when I
complai=
ned to them about the situation, so I went with Eclipse www.eclipse.net
<ht=
tp://www.eclipse.net/>  So far so good, slightly faster (7 Meg) but
probabl=
y due to improved wiring in the new house. What I did like is that they
hav=
e a self service portal where you can request Fixed IPs and monitor
downloa=
ds against their fair use policy (only a red/yellow/green traffic light).

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IT has only been a short time so we will see but when I have called
custome=
r service there have been no queues and they are UK based. It was also
chea=
per than the similar product from Demon =A318.99 instead of =A324.99...

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HTH

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Nigel (now reconnected....)

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-----Original Message-----
From: Brian Reynolds [mailto:brian.g.reynolds@xxxxxxx]=20
Sent: 07 August 2007 15:52
To: Ukha_D
Subject: [ukha_d] Broadband

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Hi all,

I have had enough of TalkTalk which is installed where I now live.... I
hav=
e
reported them to OffComm who are aware of the TT setup and are stopping
the=
m
doing it again which leaves me with a problem.

I wanted to transfer over to Virgin Media but can not with out
disconnectin=
g
the line and reconnecting the line at a possible cost of =A3100+!!

I thought I could go with BT instead but not too sure....

What would you guys recommend please??

Thanks all,

B.

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