Re: Data restore services - worth it ?

["John Benfield" <john.benfield@xxxxxxxxx>]

I had a similar problem with my laptop disk. In the end I used a
professional company to do the job, which they did very well (but not
cheap). I had a big argument with Futitsu Siemens as the disk was still
under warrantee. Basically they would replace the disk, but not return the
original and they didn't offer a recovery service. So I ended up having to
buy a new disk as well :-(

JB

On 28/07/06, noughtomate <balraj_jassal@xxxxxxx> wrote:
>
>   Hi,
>
> My 500GB external Lacie d2 drive has died on me (triple interface
> connectivity)
>
> I had a back up of the data which is also corrupt, so restoring is
> not an option to me.
>
> Basically, the drive refuses to power up. I'm still within my
> Warranty period and have received a replacement external power
> supply, but this has had no effect. This leads me to beleive there's
> a fault with the actual enclosure.
>
> To me this implies that there's a fault with the disks or the
> controller within the enclosure.
>
> I have 3 options to restore my data :
> a) Physically open the enclosure myself (which invalidates the
> warranty) and manually try to mount the disks in a seperate
> enclosure myself
> b) Use Lacie's approved professinal data restoration companies.
> I've had quotes ranging between =A3495 to =A3995!
> c) Seek a non Lacie approved professional restoration company,
> which is cheaper (which invalidates the warranty)
>
> I wouldn't mind opening the disk enclosure up myself, however I
> think the 500GB logical drive is made up of 2 x 250GB physical
> drives, so the data is likely to be striped across both. This would
> mean that restoring the data myself would not be straight forward.
>
> I had thought about buying a cheaper version of the Enclosure and
> moving the disks from the faulty one to the new one, but according
> to the restoration company, there are firmware issues that I need to
> take into account. I'm not sure if they're feeding me BS.
>
> I own another 500GB Lacie disk which I bought more recently, but
> it's enclosure size is smaller which leads me to beleive it contains
> one physical disk rather than the two on my faulty drive.
>
> Could anyone advise what the best possible option is ?
> If it costs money for a professional service- fine, but I'd like to
> hear your opinions of such services.
>
> I have possibly lost 3000+ photos of my son from new born to 2 years
> of age!
>
> Any advice would be much appreciated!
>
> Thanks
>
>=20=20
>


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