RE: Re: ISP & Router Needed

["Alex Monaghan" <ha@xxxxxxxxxxxxxx>]

> > If your working from home as a 'business' then you should have a
> > business level service. That's basically the main
> difference in price.
>
>
> Correct me if I am wrong, but in practice "business level
service"
> just translates into lower contention ratios. Given that peak
> times for contention are outside normal office hours, when
> kids and parents are at home, opting for a business service
> may not make sense?
>
> AFAIK, no ADSL provider currently offers any guaranteed
> levels of service or response times to fix outages.

Traditionally the "business" level generally is at 20:1 rather
than 50:1.
Some ISP's prevent "business use" by their TOS, I've heard that
some
actually block ports if you're not on a business tariff.

My reseller provider has just started offering "Enhanced Care",
this reduce
the time to fix by half and potentially will use out of hours engineers if
required.

All of my current ADSL customers only take the residential service, so I've
not investigated the Enhanced Care package further as yet, but if anyone's
interested, I could bump it up the To-Do list a bit.

We can do ADSL 50:1, 20:1, 1:1 and (by special order) SDSL at 10:1 &
1:1