RE: [ukha_d] sky + £49

["Paul Gordon" <paul@xxxxxxxxxxxxxxxxxxxxx>]

Jason,

When I spoke to the chap at Sky, he initially told me the same thing...

To which I replied, - suppose I cancel my multiroom subscription, (which,
a=
s I am past the 12 month contractual obligation period, I am perfectly at
l=
iberty to do...), - and then immediately re-subscribe...

He went away and had a word with his manager, and came back and accepted
th=
at I was quite correct after all, and that I *CAN* have the same offer
cond=
itions, - however, no-one at Sky had actually thought to anticipate such a
=
likelihood, and so the billing system wasn't set up to accept it.

What they've had to do is charge me =A399, - which is what their system is
=
set up to process, and then immediately refund me =A350 of that. -
"alleged=
ly" this was all done whilst I was on the phone...  -- call me Mr.
cynical,=
but we shall see... - I shall be looking out for the =A350 refund to appea=
r on my statement at exactly the same time as the =A399 charge appears....

Give them another call and press your case...

Paul G.


> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
> Jason Pearce
> Sent: 02 October 2005 21:27
> To: UKHA_D Group
> Subject: [ukha_d] sky + =A349
>=20
> I have just tried to get a new sky + box for =A349. I already have sky
+
> and one additional digibox.
>=20
> I was told that this offer os only available to new multiroom
customers.
>=20
> I was told to order it online (which you can't do)
>=20
> someone is going to check the sky website and get back to me :(
>=20
> Jason
>=20
>=20
>=20
>=20