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The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024


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Re: [OT] host my Domain


  • Subject: Re: [OT] host my Domain
  • From: "David Buckley" <db@xxxxxxxxxxx>
  • Date: Thu, 31 Mar 2005 23:28:07 -0000



--- In ukha_d@xxxxxxx, "Tony Butler" <lists@a...> wrote:

> Mind you, with the problems theplanet have had today

theplanet, grrr - tell me about it.

Those of you who read ukha_d via the archive will have noticed a bit
of a delay in messages for the last few hours, as the mail server that
feeds the archive became a bit disconnected from 110VAC.

Theplanet, a "state of the art datacenter in Dallas, Texas, offering
complete redundancy in power, HVAC, fire suppression, network
connectivity, and security" fell off the net thismorning due to UPS
failure.  A lot of very annoyed people.

Since they house their own web server, http://www.theplanet.com, that
fell off the net, which is fair enough.  Whats inexcusable is _all_
their name servers also fell off the net, which puts their system
administration into schoolkid category.

Disappointing.

Heres their pathetic whine:

Location: DLLSTX2
Severity: Level 5
Description:
At 4:09AM CST, a power failure occurred in a redundant pair of
Powerware UPS units feeding power to section B of the DLLSTX2
datacenter. The power failure was caused by a faulty fuse in UPS unit
B-1. As the load transferred
to UPS unit B-2, the spike in the load created an overloaded breaker
and UPS B2 also lost power. This resulted in a power outage to the
main power distribution unit feeding section B of the datacenter
floor. Emergency teams were notified and the power was restored within
20 minutes. The power continued to cycle until 6:45AM due to the
faulty fuse and the inability of the redundant UPS units to remain in
bypass mode. Customers may have noticed several power cycles during
this time period. Powerware, JT Packard, and electricians found the
problem and replaced the faulty hardware and
fuses. At 6:45AM, all electrical service was restored to normal and
the NOC team began to bring all servers back online. The technical
staff is currently placing a console on all servers to verify server
restarts. Customers with operating systems that require a file check
may have experienced extended downtime during the file check.
Powerware and JT Packard will continue to monitor the UPS systems for
the next 24 to 48 hours. The Planet does not anticipate any further
outages.






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