Re: [OT] Warning - Lovefilm

[Simon Pawson <simonp1234@xxxxxxxxxxxxxxxxxxx>]

It may be worth checking up with the credit reference agencies that they
haven't put anything against your file. It is easier to put it right now
when you have the proof that it was a mistake and can get them to fix it
rather than later when you go for a mortgage and discover there is
something on your file.

Simon

(ever grateful for one of the book clubs who in the eighties started
sending books that I didn't want then got objectionable about me paying
for them. I only discovered how seriously objectionable when I went for
a mortgage - we hadn't even got to the collection agency stage. Vicious
and according to the Bank that was doing the mortgage very common and
thankfully sorted now.)



In message <20050602085250.56BA0D484C@xxxxxxx>, Ian
<ian@xxxxxxx> writes
>
>Just to add to this...
>
>We got a letter from C.A.R.S. (the debt collection agency) on behalf of
Love
>Film, with the usual "pay up or be dissembowelled" friendly
letter. Which is
>news to us, as Love Film are paid on the nose every month by Direct
Debit.
>
>Turns out that we used to be a "DVDs on tap" customer before
we joined Love
>Film, and the wonderful new system decided that we therefore owed Love
Film
>for the six months or so that we were with DVDs on tap (which had also
>already been paid for). In the merger, they seem to have mucked up
their
>records a bit.
>
>A great laugh all round, with menacing phone calls and incompetent
phone
>support thrown in for extra juice. The problem was "solved"
three times -
>twice by phone, once by email.
>
>Having a humour-age of five, the thing which really entertained me was
the
>envelope with the nasty-gram from Love-Film's debt collectors:
>
>http://tinyurl.com/c57xx
>
>Irony was never their strong point. :)
>
>Ian.
>
>
>
>-----Original Message-----
>From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
>Mal Lansell
>Sent: 24 May 2005 11:41
>To: ukha_d@xxxxxxx
>Subject: [ukha_d] [OT] Warning - Lovefilm
>
>
>In the past I've been very happy with Lovefilm's online DVD rental
service -
>I've recommended it to people here and I've had their banners on my
website.
>
>However, in the past couple of weeks, the service has taken a sudden
>nosedive.  They are taking ages to process disks - I've only had new
ones
>sent when I've hassled them by email (until now they've always sent new
>disks out the same day they received the old ones back).
>
>I'm not the only one experiencing this - there are a lot of people on
forums
>complaining about this.  I suspect their subsciber list has grown more
>quickly than they can ope with, but it's not clear how long the
situation
>will last.
>
>So, steer well clear of them for the time being.
>
>Mal
>
>
>
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>
>
>
>Yahoo! Groups Links
>
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>

--
Simon Pawson