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Re: Geovision 6.1 software
- Subject: Re: Geovision 6.1 software
- From: "keyvan2r" <keyvan@xxxxxxxxxxxxx>
- Date: Fri, 29 Oct 2004 13:51:25 -0000
> You tried here...
> http://www.geovision.com.tw/002/en/supports-02.asp
>
> M.
I have and here is their reply:
------------------------------------------
E-mail Case # 200410290004
GV6.1 Key pro inquiry.
Greetings Keyvan,
Thank you firstly for reaching GeoVision Support.
For the suggested message with Micro-P, please kindly contact
your GV capture card vendor or local distributor for further
assistance.
If for any reasons that you are unable to locate your vendor, you may
then try contacting our sales department at sales@xxxxxxx .
When contacting our sales department, please also be sure to include
your personal contact information along with information on your GV
capture card vendor in order for our sales agents to provide you
with better services.
Your co-operation and patience are greatly appreciated and please do
accept our sincere apologies for any inconvenience caused by this
matter.
Should you have any other technical questions, you may contact
support team again at support@xxxxxxx at any time.
Kindest regards,
GeoVision Technical Support
Harry Hsu,
-----------------------------------------------
I have made a call to RFconcepts (just got to leave a message with
the assistant who answered the phone) She said someone would get
back to me. I also forwarded the above reply to the RFconcepts
support email. We will have to wait and see what will come of it.
I will keep you all posted.
Incidentally, I uninstalled 6.1 and reinstalled 6.0.5 and it all
works as before, so not a total disaster!
Regards
Keyvan
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