Re: CTI Meteor Setup

["rb_ziggy" <richard.boreham@xxxxxxxxxxxx>]

Paul

OK, looks like I may need to do that upgrade now!

Regards

Richard

--- In ukha_d@xxxxxxx, "Paul Gale" <groups@s...> wrote:
> I'm running ver 4.03. I seem to remember something a long time ago -
try updating. If not, drop Dan an email, he's very helpful :)
>
> Paul.
>
>
> > -----Original Message-----
> > From: rb_ziggy [mailto:richard.boreham@n...]
> > Sent: 21 November 2004 18:39
> > To: ukha_d@xxxxxxx
> > Subject: [ukha_d] Re: CTI Meteor Setup
> >
> >
> >
> > Paul
> >
> > Many thanks for your help on this.  I pretty much have it all up
> > working (i.e. it's all coming up in the popup box recognising the
> > caller and with a cross ref to the cid database to give the name
of
> > the caller.
> >
> > One last query.  You mention a format of Meteor. I don't seem to
have
> > this on my list of options here.  I've got it working using a
format
> > type of MDMF (this was the only one that worked at all).  I
wonder if
> > I need a more up to date version of the ACE Server (have 3.8.32).
> >
> > I only ask because when the call is picked up, ACE gives a server
> > error of "invalid CID type" for a few seconds and then
happily
goes
> > on to display the pop up window with everything in it correctly.
It
> > also passes it onto the Comfort CWI fine! I ran the script
cid.vbs
> > with the diagnostic message output and that all looks good too.
> >
> > So I'm not too worried just curious now (may have to get onto Dan
H).
> >
> > Regards
> >
> > Richard
> >
> > --- In ukha_d@xxxxxxx, "Paul Gale" <groups@s...>
wrote:
> > > Richard,
> > >
> > > Serial Port setup:
> > > Active Ports - Comm X ticked
> > > Settings - 1200,N,8,1
> > > Handshaking - None
> > > Always Open - ticked
> > > DTR - ticked
> > > RTS - Ticked
> > > Device - Generic
> > > Strip Term Chars - unticked
> > >
> > > Everything else - unticked
> > >
> > > Caller ID Setup:
> > > Enabled and correct port set
> > > Format - Meteor
> > > Don't reformat number - selected
> > >
> > > Everything else - as required
> > >
> > > I also run a script 'cidpre.vbs' to strip out unwanted
characters
> > and commas. This is the script:
> > >
> > >
> > >
> >
> >
> >
> >
> >
> >
> >
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >