Re: [OT] eBuyer

["Stephen"<yahoo@xxxxxxxxxxxxxxxxxxxxxxxxxxx>]

JW> Can anybody advise how I can contact eBuyer?  I have one open ticket
that
JW> they will not respond to and I am unable to open another without
cancelling
JW> the first.

I  agree  you get what you pay for and most of the time they are great
but  my  two rants are:

I  have  trouble  when  I  order out of stock items. You cannot get an
expected date that the product will be in stock again. Several times I
have  bought  items  "available  within 7 days" on the product
page. I
wait  three  weeks, they are still out of stock, so I cancel. It seems
they  can't  be  bothered  to order out of stock items so ignore them,
hoping  you  will go away. When I asked when the item would be back in
stock,  their system closed the enote because it had not been answered
within 21 days.

If  you  select  the  cheapest economy delivery, even if they have the
stock,  it  sits in the warehouse several days before they send it. If
on  the  day  before  dispatch,  you  change  the order (add or remove
items), they reset the clock and you have to wait another so many days
before  they  release  the stock. Come on, I've waited a week already,
why not add that extra item and send it out on the first date?