Re: OT - Best place to buy a PC

["Andy Laurence" <andy@xxxxxxxxxxxxxxxxxx>]

Calum Morrell wrote:
> Andy Laurence wrote:
>>> Dell customer service and support is complete and utter sh*te.
They
>>> make good hardware at reasonable prices, if nothing goes wrong
>>> they're a great company.
>>
>>
>> Dell Business, however are superb, IME.  Something goes wrong, you
>> call them, and a new part is on the doorstep in the morning.
>
> Which is sadly far from my experience and that of several friends. We
> still end up sitting on the phone for far too long and often have them
> try to fob us off rather than just sorting the problem. It's good you
> find them superb, but I judge a company on the problems they cause,
> it's easy to be superb until there's a problem.

Always the way.  Many people will find them superb, and some will find them
appauling.  Of course, a bad company will be a case of some find them
superb, many find them appauling!

Cheers,
Andy
--
http://ha.andylaurence.co.uk
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