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Re: OT - Best place to buy a PC
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Andy Laurence wrote:
>Dell customer service and support is complete and utter sh*te. They
>make good hardware at reasonable prices, if nothing goes wrong
>they're a great company.
Dell Business, however are superb, IME. Something goes wrong, you call
them, and a new part is on the doorstep in the morning.
Which is sadly far from my experience and that of several friends. We
still end up sitting on the phone for far too long and often have them
try to fob us off rather than just sorting the problem. It's good you
find them superb, but I judge a company on the problems they cause, it's
easy to be superb until there's a problem.
- --
Calum Morrell
www.drochaid.org
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