Re: OT - Best place to buy a PC

["Andy Laurence" <andy@xxxxxxxxxxxxxxxxxx>]

Calum Morrell wrote:
> Paul Robinson wrote:
>> Just to even up the score a bit - I tried to buy a PC from Dell a
>> couple of years ago. It turned into a complete nightmare. From
their
>> web site I could see it got
> shipped pretty quickly, then got
>> held up due to some technicality with the credit card that was
never
>> adequately explained to me (there was nothing wrong with the card,
>> and the addresses matched, but they didn't like *something*).
>>
>> I made many phone calls and could not get through to anyone that
>> could do anything - either tell me what thr problem actually was,
>> give me my money back or deliver the
> PC. A few times I was promised a
>> call back - but that never happened.
>>
>> I eventually had to get my money back from the credit card company
-
>> I gave up on receiving the PC about 3-4 weeks after ordering it.
>> (Dell had taken the money from the credit card immediately on
>> ordering and then not delivered the PC)
>
> Dell customer service and support is complete and utter sh*te. They
> make good hardware at reasonable prices, if nothing goes wrong
> they're a great company.

Dell Business, however are superb, IME.  Something goes wrong, you call
them, and a new part is on the doorstep in the morning.

Cheers,
Andy
--
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