Re: OT - Best place to buy a PC

["Paul Robinson" <ukcueman@xxxxxxxxxxx>]

Just to even up the score a bit - I tried to buy a PC from Dell a couple of
years ago. It turned
into a complete nightmare. From their web site I could see it got shipped
pretty quickly, then got
held up due to some technicality with the credit card that was never
adequately explained to me
(there was nothing wrong with the card, and the addresses matched, but they
didn't like
*something*).

I made many phone calls and could not get through to anyone that could do
anything - either tell me
what thr problem actually was, give me my money back or deliver the PC. A
few times I was promised a
call back - but that never happened.

I eventually had to get my money back from the credit card company - I gave
up on receiving the PC
about 3-4 weeks after ordering it. (Dell had taken the money from the
credit card immediately on
ordering and then not delivered the PC)

Paul

----- Original Message -----
From: "Hawes,Timothy Edward (GEG)" <haweste@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Thursday, May 06, 2004 6:48 AM
Subject: RE: [ukha_d] OT - Best place to buy a PC


> Since this is turning into the Dell supporters club . . .
>
> I'll add my recommendation for Dell too. I deploy the Optiplex range
onto remote sites for
industrial control (via PLC) and have had excellent experiences (approx
50-60 machines). Our MIS
dept also uses Dell exclusively for desktops & laptops now.
>
> One brand I would steer well clear of is IBM. With experiences from my
environment (Process
Controls) and from the Corporate IT group, the IBM machines just don't have
the reliability :-((
>
> HTH,
>
> Tim H.
>
> > -----Original Message-----
> > From: White, Peter  Sent: 04 May 2004 23:07
> >
> > I tend to agree with Jim; I do have a connection with Dell
> > (we fix 'em), but
> > they do represent pretty much the best value if you want
> > 'name' brands in
> > the box.
> >
> > -----Original Message-----
> > From: Jim Noble  Sent: 04 May 2004 22:38
> >
> > Simon McCaughey wrote:
> >
> > > I have a friend who needs a new PC, really only the tower,
> > he already
> > > has a monitor etc. He wants to spend around 400 quid, but
> > good support
> > > would be important to him (and I haven't time to give it).
> > He uses the
> > > PC mostly for surfing
> > >
> >
> > IMHO, without question - Dell.
> >
> > I've recommended them to several people, and nobody has come
chasing
> > after me as a result... :-)
> >
> > Buy through the outlet on the website as well - the prices
> > are usually a
> > bit better, although they won't have the absolute latest kit...
> >
> > Jim
>
> +
>
>
>
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