RE: OT, PaperPort Pro 9 / HP scanjet 5550c

["Brian G. Reynolds" <brian.g.reynolds@xxxxxxxxxxxx>]

Very interesting Ian, I will certainly try uninstalling the HP stuff.

I have been scanning a page at a time (anyone want an ADF??) and that works
fine, just on multiple pages it goes the way of the pair.

I thought PPP 9 would have been able to use the scanner directly anyway.

B.

-----Original Message-----
From: Ian Lowe [mailto:ian@xxxxxxx]
Sent: 14 March 2004 00:00
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] OT, PaperPort Pro 9 / HP scanjet 5550c


Dunno if it's the same issue Brian, but I had something similar using
Finereader and an HP Officejet (same scanner engine I believe).

I found that having installed the HP scanning software, the thing was
utterly borked, but if I ripped it all off, and installed *just* the WIA
driver, it worked fine - and very, very fast.

One thing - mine did the always defaulting to the wrong values thing as
well. I got around it using a copy of Paint Shop Pro - I'm guessing any
bit of TWAIN software should do the trick. Doing the "acquire an
image"
> preview > scan cycle seemed to make it remember the settings,
whilst
(strangely) just doing a scan on it's own didn't.

I'm on Windows XP (but it works on Server 2003 just as well).

Ymmv, but let me know how you get on...

Ian.

-----Original Message-----
From: Brian G. Reynolds [mailto:brian.g.reynolds@xxxxxxx]
Sent: 12 March 2004 23:03
To: Ukha_D (E-mail)
Subject: [ukha_d] OT, PaperPort Pro 9 / HP scanjet 5550c

I am totally p-off with this setup.... it crashes at the slightest click
of the mouse....

I have looked on the PP site for updates and am fully update. I have
looked at the HP website and nothing there....

What happens is I scan in a document or 2, the hp scanning software
opens and loads the documents to the screen, unfortunately this always
defaults to millions of colours, I then change the image to B&W
scan/scan-profile/load, select the B&W option and load, and then select
the next document, sometimes this is where it stops, if it continues I
can then select B&W again for the next document and if it has not yet
crashed and all the documents are now B&W I select accept and this is
when a message comes up in the background saying unable to contact the
TWAIN device and promptly closes the hp software....

Can anyone out there who uses this software give me any advise please? I
am getting desperate as I have about 30 years worth of documents to scan
in!!!

Cheers,

B.