RE: RE: [OT] - Help with Kitchen

["aashram" <groups@xxxxxxx>]

I think the distance selling act comes into play here cause you
Bought by mail order

http://www.oft.gov.uk/Business/Legal+Powers/Distance+Selling+Regulations
.htm




-----Original Message-----
From: Marcus Warrington [mailto:marcusw@xxxxxxx]
Sent: 26 January 2004 14:17
To: ukha_d@yahoogroups.com
Subject: [ukha_d] RE: [OT] - Help with Kitchen

I contacted my credit card company (Goldfish) and they said that they do
have a dept to deal with complaints like this. It sounds more like they
will try and persuade the company to sort things out rather than simply
reimburse me...

I will definitely be contacting them if I can't get a satisfactory
result by dealing direct with the kitchen suppliers.

At the moment I would just be happier if I knew where I stood legally.
Since they are offering to partially replace defective units, does this
mean I forfeit the right (if I had any) to a full replacement or refund
?

Marcus

-----Original Message-----
Date: Mon, 26 Jan 2004 13:23:07 -0000
From: "aashram" <groups@aashram.com>

If you paid by credit card they will refund you the money as the goods
were damaged on delivery Some cards also give you 30days cover after
delivery Mine does - Barclaycard Marcus

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