Fw: Has anyone else found Laser unresponsive ?

[Gareth Cook <g@xxxxxxx>]

We were after a bunch of RU940 Prontos and the RF conversion kits
advertised on the site - I've now had a call back and it seems you can't
get them. Maybe best to stop advertising them on the website ?

G.

Gareth Cook
SWG EMEA North Account Manager
IBM SWG - BTE Office - Lotus Park, Staines, TW18 3AG
Office: +44 (0)1784 445166 - Mobile: +44 (0)7980 445166
AIM Chat : TheBoyG - MSN Chat : chat@garethcook.com
email: g@uk.ibm.com


----- Forwarded by Gareth Cook/UK/IBM on 20/01/2004 12:12 -----

Discussion
Main Topic

"K. C. Li" <li@laser.com>
Today 10:18

.
Subject:
.
Re: [ukha_d] Has anyone else found Laser unresponsive ?
.
Category:



On Tue, 20 Jan 2004, Gareth Cook wrote:

> Basically, I'm after some bits that say out of stock, and called and
left
> a message last week. They must be so profitable as to not bother with
> customer service.

First of all, I apologise for not responding to your message in a timely
manner. We do not appear to have your message on our answering machine.
However, we also have the BT Call Minder service that we sometimes omit to
check. Every call to us is important and I will ensure that someone will
call you today. Once again, please accept my sincere apology.

I am available on e-mail practically every day until 01:00 so please don't
hesitate to contact me that way if you wish.

Regards,

Kwong Li
li@laser.com
Laser Business Systems Ltd.
http://www.laser.com


UK Home Automation Meet 2004 - BOOK NOW!
http://www.ukha2004.com

http://www.automatedhome.co.uk
Post message: ukha_d@yahoogroups.com
Subscribe:  ukha_d-subscribe@yahoogroups.com
Unsubscribe:  ukha_d-unsubscribe@yahoogroups.com
List owner:  ukha_d-owner@yahoogroups.com