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RE: Aaarrrrggghhh [was ADSL - Firewalls - Routers]
OK,
have just spoken to my isp F2S.com about this issue and there response was:
Place the order with them and they will carry out a line test (whether you
are
marginal or not). If the line test is ok, the order goes through, if it
isnt
the order is cancelled, VOILA.
Freedom 2 Surf dont seem to be as pedantic about marginal customers as BT,
they
will undertake the line test anyway. Try them and see what happens
Simon
Quoting Scott Crowther <scrowther@xxxxxxx;:
> <html><body>
>
>
> <tt>
> Tim - I feel your pain, well my father does.<BR>
> <BR>
> As a now retired BT engineer of 35 years, he got a friend who is still
> an<BR>
> engineer to come round and do the test for him in his spare time
> (naughty,<BR>
> naughty).<BR>
> <BR>
> It turned out to be a positive result, but he STILL CAN'T get
connected<BR>
> as...<BR>
> <BR>
> "They can't place an order because their availability
database shows I
> might<BR>
> not be able to have it. The only way to be sure which side
of the
> divide I<BR>
> reside is to have an engineer come and test the line, but I can't get
an<BR>
> engineer....... GOTO 10"<BR>
> <BR>
> Informing them of a test that has already had a positive result
doesn't<BR>
> change the info that the database tells them (has everyone lost their
> common<BR>
> sense?)<BR>
> <BR>
> To make matters worse, my father lives on the boundary line between
one<BR>
> exchange and another. <BR>
> The neighbour on the right is inside the maximum distance from one
> exchange,<BR>
> and so has nice broadband thanks very much.<BR>
> The neighbour on the left is inside the catchment area of the bigger,
> and<BR>
> closer, exchange and so has had broadband for a few years.<BR>
> <BR>
> The discussions of wireless links and shared services between
properties
> are<BR>
> ongoing...<BR>
> <BR>
> good luck - seems like there's no easy solution to this one.<BR>
> <BR>
> Scott <BR>
> <BR>
> <BR>
>
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