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Re: ADSL Recommendation



Paul

I'm with Nildram. They handled the conversion well and the couple of problems I've had (ended up being problems with my router set up and a duff microfilter) were handled well by their cutomer support. The longest I've been on hold was about 5 minutes  . . . .

ADSLGuide have rated them No1 for speed (and customer support I think) for the past 4 months

They have just had 2 new fat pipes installed and have another 2 on order so it looks like they will hang on to their spot on the tables for speed.

Cost is 22.99/month or 29.99 with 1 fixed IP.

My only gripe is that their web hosting for my domain would be very expensive (although you do get a mydomain@nildram address with 25mb for nowt!) so it's remained with freeola.

HTH

Regards

Neil
  ----- Original Message -----
  From: paul_watkin <paul_watkin@xxxxxxx>
  To: ukha_d@xxxxxxx
  Sent: Friday, January 10, 2003 11:00 AM
  Subject: [ukha_d] ADSL Recommendation


  Hi,

  I am looking for a suggestion as to a low cost no frills ADSL service
  provider for the inlaws, I have had a lok at adslguide but would
  welcome any input. I am with Easynet via work and they don't fit the
  low cost category!

  They only need web access and an email account (worst case they could
  use yahoo or MSN etc or i could provide it via my domain)

  I am not looking for the quickest service provider, my key
  requirement is quality of service (uptime) in terms of internet
  access and also customer service (telephone based support that
  doesn't require holding for 6months), they are not computer experts.

  Thanks

  Paul


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