RE: Commission acts to guarantee UK Consumer rights under the Guarantees Directive

["Mark Harrison" <Mark.Harrison@xxxxxxx>]

> Whilst I'm not questioning the economics involved, I have to say,
I
find it a little on the poor side that these various > manufacturers
are
incapable of producing machinery which they are willing to warrant for
two years. It's not exactly
> confidence inspiring. I have a Peugeot 406 which has service
intervals
of a massive 20,000 miles. My previous car (also a > 406) lasted
6,000
miles between services. It's a reliability that I'm willing to pay
extra
for.

Ian. You are willing to pay extra for certain things, such as
reliability. I am prepared to do likewise.

However, at present you HAVE THE CHOICE. The danger inherent in
well-meaning bills such as the consumer protection legislation changes
is that they REMOVE THE CHOICE. From now on, you HAVE to pay extra for
the reliability. You no longer have the option of a cheap, but
unreliable item.

I would point out that your recent poor experiences have NOT occurred
because the law didn't give you enough rights. They occurred because
some eTailers chose to flout the law, and deny you your EXISTING
rights.
It is not clear how further rights would change this. What is needed in
your case is stronger enforcement.

> I'm not an environmentalist by any stretch, but I can see that
viewing
machines which involve a huge energy 
> and materials expenditure to make as commodity items which won't
even
survive the next parliament is a 
> really dangerous path for a society to take...

I agree with you on this one. 

I _am_ an environmentalist. I recycle significantly more than I chuck.
I
take public transports for 80% of my journeys. I willingly pay a
premium
and buy a lot of what we eat from local, organic, producers. I do not
buy clothes made from man-made fibres...

... But I'm not happy to go the next step and say that because _I_ do
these things, then they should become mandatory for everyone.

M.

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