RE: Dabs join Scam in the "crap online retailers" stakes.

["Timothy Morris" <timothy.morris@xxxxxxx>]

Ian,

Just for reference.

1. What did you order?

2. What were you expecting?

3. What was delivered?

4. Why did you reject it?

Competition and price transparency mean that we all enjoy fantastic
prices over the 'net for just about anything BUT if people start
abusing
their rights under the distance selling regs (and I'm not saying that
you are), as Phil mentioned earlier it is going to increase etailers
costs. Someone is going to have to pay, and you can guarantee it will
be
the rest of us.

Tim.

> -----Original Message-----
> From: Ian Lowe [mailto:ian@xxxxxxx]
> Sent: 02 January 2003 12:34
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] Dabs join Scam in the "crap online
retailers"
stakes.
> 
> 
> It seems the dabs take on distance selling regs is a little
twisted:
> 
> "Unfortunately as the part has been opened we are unable to sell
that
> again with no loss to ourselves so we cannot comply with the
Distance
> Selling Regulation and sell on used parts."
> 
> So, you open the box, decide it's not what you want, tough crap.
> Apparently
> you are supposed to use your "spidey sense" to see through
the box.
> 
> I'll let you know how I get on, but I get this wonderful "here we
go
> again"
> feeling.
> 
> It's getting to the stage that I am almost considering not using
online
> retailers any more. It's reaching the stage now that you cna
almost
> guarantee bad customer service if there are any problems.
> 
> I.
> 
> 
> http://www.automatedhome.co.uk
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