RE: TiVo - found one

["Ian Lowe" <ian@xxxxxxx>]

Ah Crap. Looks like mine is a dead box too. (or at least, a box with
problems)

So far, the "tivo" experience has been nothing more than
annoying. despite
sitting for nearly three hours, it's still on software version 1.5.0-000
and
has no schedule information. The subs centre is closed at this time of
night
of course, however, any attempt to "watch live tv" results in the
machine
rebooting after a few seconds.

fantastic. :

I.

-----Original Message-----
From: Paul Gordon [mailto:paul_gordon@xxxxxxx]
Sent: 28 December 2002 18:08
To: ukha_d@xxxxxxx
Subject: Re: [ukha_d] TiVo - found one


Hmmm...

Danger Will Robinson...

My Tivo arrived (from Dixons Online) on the 23rd, (whilst I was away),
and
was left with the neighbour. I arrived home last night, the neighbour
bought
it round, and I unpacked it & just did a quick contents check.

Started to set it up today, - the box froze completely during the
guided
setup, Tivo help desk said power-cycle it & start again.

One power cycle later, I am stuck with a Tivo that just cycles
endlessly
between the "Welcome, Powering up..." screen, and the
"Nearly there, just a
few more seconds...." screen.

Call to Tivo, - "Hardware fault, probably a dead disk drive, return it
to
the dealer for replacement"...

Call to Dixons, helpdesk person mentioned a 14-day time limit for
something
or other... - Didn't bother to press about this, as it didn't affect me
as
I'm within 14 days anyway, but she definately checked the recorded
delivery
date, whilst muttering on about "company policy" and "14
days"....

Fortunately, I don't have to argue the toss about replacement, but if
there
is some bizarre 14-day limited replacement policy, then I'd advise you
soak
test your machine for a while before you get outside of it. - Mine ran
for
about 90 minutes before the disk failed.

It will be *at least* a week before I get a replacement, as the
deceased
article has to be returned, and only then will the replacement be
dispatched. I can't return it until I receive a pre-pay shipping docket
for
securicor that won't even get mailed out to me until Monday (if I'm
lucky!)

B***TARDS!

Still, trying to find a bright side to look at, I suppose it means I have
a
week to order up a bigger hard disk, and possibly even get the TivoWeb
module? (Des, any chance?)

Paul G.







>From: "Sean Stratton" <egroups@xxxxxxx>
>Reply-To: ukha_d@xxxxxxx
>To: <ukha_d@xxxxxxx>
>Subject: [ukha_d] TiVo - found one
>Date: Fri, 27 Dec 2002 23:08:15 -0000
>
>Anyone in the Glasgow area looking for a TiVo I just got one from
Currys in
>Airdrie for 99.87.
>They said they had a couple left and one on display.
>
>With that in mind mine will be in its box for the next 3-4 weeks while
I am
>staying with my folks.
>
>So the question is am I better hacking it right away, before it is
even
>powered for the first time or waiting for the warranty to run out and
doing
>it then
>
>Sean
>
>


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